Privacy Policy

Privacy policy

We wish to inform you that Channel Manager Hotels Srls will process your personal data as Data Controller, in full compliance with the RGPD (GDPR) 679/2016 relating to the protection of personal data.

Owner and manager of the treatment

In relation to your personal data you can exercise all the rights provided by the articles 13 (data collected from the interested party) and 14 (data not collected from the interested party) of the RGPD (GDPR) 679/2016, such as for example the modification, cancellation, correction and anything else required by the law by contacting the data controller: Channel Manager Hotels Srls - Via Sant’Anastasio 23 - Lucca 55100 - P.I. 02551630466, e-mail: info@thetuscanian.com.

The Hotel collects data both independently (at the time of online booking from its website and upon receiving guests) and through External Managers (hotel booking portals and travel agencies): the latter are the means that triggers our Data Processing as Owner.

Legal basis of the treatment

The legal basis for data processing is the consent of the interested party, requested from time to time and separate from the conferment obtained during the online booking and registration at the hotel.

Personal data processing operations and related purposes.

Each section described below allows the collection of data for the specific purpose: failure to complete the fields marked as mandatory (highlighted by affixing an asterisk) will correspond to a failure to provide data, preventing data processing and therefore will prevent the execution of the requested service.

Your personal data object of the provision of the multiple hospitality services at our facilities will be collected by Channel Manager Hotels Srls and its technical partners, will be recorded and processed on paper and/or with the aid of electronic means and may be stored in special databases and will not be used for other purposes, other than the mandatory ones envisaged by the current Public Safety legislation;

- 'Booking' page - the profile of users who request information via the 'Booking' page will be used by Channel Manager Hotels Srls for the exclusive hotel hospitality operations by Channel Manager Hotels Srls ;

- 'Contact' page - the profile of users who request information via the 'Contact' page will be used by Channel Manager Hotels Srls for communication purposes relating to the single request obtained from Channel Manager Hotels Srls ;

- 'Mailing list' (newsletter) - the profile of users who subscribe to the 'Newsletter' will be used by Channel Manager Hotels Srls for periodical information and advertising communication relating to Channel Manager Hotels Srls ;

Use of cookies: the data collected (country of origin, details of the pages visited and length of stay within the aforementioned pages) will be used for the elaboration of studies and statistical and market research - please read the specific information available at the URL: https://www.thetuscanian.com/privacy-policy

Your data will not be "disseminated", they will not be published or communicated to third parties, either in Italy, within the European Union or outside the EU, while they may be known by Channel Manager Hotels Srls staff who will have received appropriate training and from its technical partners, sealed by compliance with the GDPR as they have been appointed and listed under the heading External Managers.

Channel Manager Hotels Srls undertakes not to use personal data reported as inaccurate until the inaccuracy has been corrected.

All data is collected for the legitimate interest of the Data Controller, it will not be published, shared and/or transferred to third parties, either in Italy or abroad.

Freedom to give consent, consequences of refusal, data retention period.

Booking - the provision of your data is optional. However, in case of refusal of consent for the purposes indicated, we will be unable to host you. The data received will be kept for the minimum duration established by legal obligations.

'Contacts' - the provision of your data is optional. However, in case of refusal of consent for the purposes indicated, we will be unable to provide you with an answer. The data received will be kept for 6 months.

Mailing list (newsletter) - the provision of your data is optional. However, in the event of refusal of consent for the purposes indicated, we will be unable to provide you with the periodic communication services. The data received will be kept until revoked by the interested party.

cookies - the collection of data in aggregate mode is automatic and linked to navigation on the site's pages. If you do not want this to happen, you must stop browsing the site itself or you can proceed with changing the configuration and the options available through the instructions on the internet page.

Rights referred to in articles 13 and 14 of the RGPD (GDPR) 679/2016.

The interested party will be able to consciously control and manage the flow of their data and, in particular, will be able to exercise the following rights:

(i) right of access to data,

(ii) the right to request rectification, cancellation, or limitation of processing,

(iii) the right to object to the treatment,

(iv) the right to data portability,

(v) the right to withdraw the consent to the treatment, at any time e

(vi) the right to lodge a complaint with the supervisory authority.

It will be possible to exercise all the rights provided for by the articles 13 (data collected from the interested party) and 14 (data not collected from the interested party) of the RGPD (GDPR) 679/2016, by contacting the data controller directly mentioned in the paragraph Owner and data processor